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Privacy Policy

Last updated: 15 May 2026  ·  Effective date: 15 May 2026

Khwamru Lab takes your privacy seriously and handles your personal data with care. This policy explains what information we collect, why we collect it, and how we look after it. If you have any questions after reading this, please write to us at [email protected].

1. Data We Collect

Information you provide directly

When you contact us or enquire about a course, we may collect your name, email address, and phone number. We only ask for what is necessary to respond to you.

Information collected automatically

When you visit our website, we may collect standard technical information such as your IP address, browser type, pages visited, and time of visit. This data helps us keep the site running properly and understand how it is used.

Legal basis for processing

  • Consent — where you have given clear consent for a specific purpose.
  • Legitimate interest — for website analytics and improving our services.
  • Contract — where processing is necessary to fulfil a course enrolment or service agreement.

Retention periods

Contact enquiry data is retained for up to 24 months from the date of enquiry. Enrolment and course records are retained for up to five years to support administration and service continuity. Analytics data is retained in aggregated form only, for up to 26 months.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to your enquiries and providing course information.
  • Processing enrolments and administering your participation in a course or mentorship track.
  • Sending you relevant updates about course content, scheduling, or our services — only where you have agreed to receive communications.
  • Improving the website experience through aggregated analytics.
  • Complying with applicable laws and legal obligations.

We do not sell personal data to third parties. We do not use your data for automated decision-making that produces legal or significant effects.

3. Data Protection Measures

We take reasonable steps to protect your personal data from unauthorised access, loss, misuse, or disclosure. Our measures include:

  • Encryption of data in transit using TLS (HTTPS).
  • Access controls limiting who within our team can view personal data.
  • Secure hosting on servers with regular security monitoring.
  • Periodic review of our data handling practices.

In the unlikely event of a data breach that poses a risk to your rights, we will notify you and the relevant supervisory authority in accordance with applicable law, without undue delay.

4. Cookies

Our website uses cookies — small text files stored on your device — to support basic functionality and understand site usage. The types we use include:

  • Essential cookies — required for the site to function. These cannot be disabled.
  • Analytics cookies — help us understand which pages are visited and how long learners spend on them.
  • Preference cookies — remember settings such as language or region.
  • Marketing cookies — used to understand how visitors arrive at our site.

You can manage your cookie preferences at any time. Please read our Cookie Policy for full details.

5. Your Rights

Under Thai law (the Personal Data Protection Act B.E. 2562) and where applicable, you have the following rights regarding your personal data:

  • Right of access — request a copy of the personal data we hold about you.
  • Right to rectification — ask us to correct inaccurate or incomplete data.
  • Right to erasure — request deletion of your data in certain circumstances.
  • Right to data portability — receive your data in a structured, commonly used format.
  • Right to object — object to processing based on legitimate interest.
  • Right to withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at [email protected]. We aim to respond within 30 days. If you are dissatisfied with our response, you may raise a complaint with the Personal Data Protection Committee of Thailand.

6. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal data with them.

7. Children's Privacy

Our courses and services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted data through our website, please contact us and we will remove it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to revisit this page periodically. Continuing to use the site after a change is posted constitutes acceptance of the updated policy.

9. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please reach out:

Khwamru Lab

18 Sathorn Road, Thung Maha Mek, Bangkok 10120, Thailand